Eagle's Nest Full-Service Catering

Pricing, GST & Gratuity

• All prices are subject to change without notice due to supplier increases, shortages, market conditions, or seasonal availability. Where possible, Eagle’s Nest Catering will offer alternate items to help minimize cost increases.
• Gratuity is applied according to the catering style selected.
• GST is calculated on the total invoice.
• A 25% deposit of the pre-tax total or estimate is required to confirm all catered events, unless the order is placed within 48 hours of delivery, in which case payment in full is required.
• Payment may be made by e-transfer, Visa, or MasterCard. Credit card payments are subject to a 3% service fee.
• Corporate clients may arrange EFT payments or in-house accounts. Deposits are still required for clients with charging privileges. Standard account terms are NET 15, unless otherwise approved.
• Minimum food and beverage order is $500 before tax, delivery, rentals, staffing, gratuity, and GST.

Dietary Restrictions & Allergies

• Dietary restrictions and allergy requests must be confirmed in advance.
• Eagle’s Nest Catering will do its best to accommodate dietary needs, including gluten-friendly, dairy-free, vegetarian, and vegan options when available.
• Although we take care when preparing special meals, our kitchen handles gluten, dairy, nuts, eggs, soy, and other common allergens. We cannot guarantee an allergen-free environment.
• Additional charges may apply for specialty dietary meals, substitutions, or individually packaged meals.

Outside Food & Beverage

• For the safety of your guests, only food and beverages prepared by Eagle’s Nest Catering Ltd. may be served on ENC buffet tables unless approved in advance.
• Cultural, family-prepared, or outside vendor items must be displayed separately. ENC will not store, handle, serve, package, or take responsibility for outside food or beverages.
• By choosing to serve food not prepared by ENC, the client assumes responsibility for the safety and handling of those items and agrees to hold ENC harmless from related food safety concerns.

Venue Access & Delivery Conditions

• Please notify us at the time of booking of any stairs, elevator restrictions, limited parking, long walking distances, loading dock requirements, security access, or difficult venue access.
• Additional fees may apply for second-floor or higher deliveries where there is no elevator access, or where staff must carry food, equipment, or rentals a significant distance from the delivery vehicle to the setup area.
• Delivery fees may be adjusted if the scope of service changes, including changes to guest count, menu, rentals, equipment, staffing, setup requirements, pickup requirements, venue access, event location, or deliveries requiring stairs.
• If we are not notified in advance of access challenges, our team may be unable to complete the setup within the scheduled timeline, which could delay service. Advance notice allows us to plan the proper staffing, equipment, and delivery timing to ensure your event runs smoothly.